COVID-19 Update

New Day Recovery continues to monitor the latest news from the Centers for Disease Control (CDC) about the Coronavirus as well as the Louisiana Department of Health and we are taking appropriate measures to reduce the impact on our clients and staff.

Based on recommended guidelines, we have implemented the following procedures:

•Staff and clients are being educated on proper hand-washing methods.

•Staff and clients are encouraged to limit direct contact with one another and report any suspected symptoms to medical staff as soon as possible.

•New admissions will be screened for exposure to the Coronavirus based on a symptom check, body temperature reading, and self-reported history of recent travel or interactions with people known to have the virus. Anyone who presents with a fever, has had contact with someone with Coronavirus, or has had recent travel to a country with a recent outbreak will be denied admission at this time. We are also monitoring the Sates heat map which allows us to further screen not just by individual by geographic locations where there is an outbreak of the virus.

•All campus visitations have been canceled at this time, including family groups. Additional access to phone time and access has been increased to allow more communication between clients and their loved ones.

•Our clients are being educated about the Coronavirus and its symptoms. They are engaged in proactive involvement to help minimize the spread of potential infection.

•Housekeeping has increased sanitizing of public surfaces and commonly shared areas using antibacterial soap, disinfectants, and bleach. Cleaning of these areas is ongoing.

•At-risk clients will be given the option to receive alternative programming that limits their exposure to other people.

•Regularly scheduled events that invite alumni and community members to campus have been postponed until further notice.

•After much deliberation we are currently continuing our outpatient IOP and MAT services although we are doing so with the utmost precaution and heightened restrictions. We are following the recommendations of not grouping over 10 persons, social distancing, medical screening and assessing body temp, and of course hygiene practices that promote better health.

The health and safety of our clients, their families, and our employees continue to be our main priority at New Day and we are making every effort to ensure that we are providing the safest environment possible. This is a time when we believe the people we serve are at the greatest risk for relapse. We have offered assistance to the sober living homes in our community that we work to help offset any hardships that are now impacting their daily ability to provide necessities such as food and supplies. We will continue to monitor this situation and as always look for ways to not only help our clients but improve what we do on a daily basis. Please contact us if you have any questions.

Sincerely,

Doug Pollock and the TEAM of committed staff that makes New Day Recovery the best place for your loved one to get recovery

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